Monthly Archives: January 2011

Fix for Trial glitch – update(2)

Posted by karios on January 09, 2011
Development, Games, Windows Phone / No Comments

Today we submitted a possible fix for the Trial glitch on MonsterUp. It should be online in a few days and we would love to hear your feedback when you get it.

Update: The update is now online and should start spreading through the various marketplaces within the day.

Update 2: While many of our users were very happy with the 1.1 update, having the Trial glitch fixed, a few others were not. Version 1.2 should fix all remaining problem, and should be on the marketplace today or tomorrow.

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Are you playing MonsterUp?

Posted by karios on January 08, 2011
Development, Games, Windows Phone / No Comments

Please take 2 minutes of your time to fill in a quick survey to help us make MonsterUp even better!

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MonsterUp remains Trial after purchase glitch – update

Posted by karios on January 08, 2011
Development, Games, Windows Phone / No Comments

There seems to be a small number of people having a problem purchasing MonsterUp in the Marketplace. More specifically, after purchasing the game, they end up with the trial version again. This seems to be a general issue with many apps on the marketplace (including IMDB) as mentioned in these forums posts:

http://bit.ly/fXvVCD

http://bit.ly/hu6Lln

http://bit.ly/hix3au

A solution that seems to work for some people is described below. If you are facing this issue, please try following these steps and let us know how it went by sending us an email to email@kariosgames.com:

“For the symptoms you are describing, I would suggest the following steps:

  • Delete the app from the Phone by tapping and holding on the app and then tapping “delete”.
  • Go back to Marketplace and reinstall the app.

If that doesn’t work:

  • Turn off the phone, remove the battery for 30  – 60 seconds, replace the battery and restart the phone. Removing the battery may not be absolutely necessary but I don’t want to tell you to try it later :)
  • Repeat the first 2 steps above.”

We are currently feeding Microsoft with any information we have regarding this problem, and hopefully they can pinpoint the source and include a fix in the upcoming OS update or in an update to the Marketplace App/infrustructure.

We will keep you posted if we find out anything else about this issue, we are sorry for the inconvinience, even though most likely there is not much we can do about it.

update – following a quick survey and a little research on the net, it seems like the problem is focused only on HTC phones. all of the users for MonsterUp who reported a problem own an HTC phone (and specifically an HTC HD7) and it seems like this is the case on several forum posts as well.

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Cannot access Windows Phone marketplace from your country?

Posted by admin on January 08, 2011
Development, Games, Windows Phone / No Comments

Fear not! There is a solution that involves running a simple utility that will add the necessary registry values.

The utility’s name is WP7 Marketplace Enabler and can be downloaded here: http://www.thewindowsclub.com/access-windows-phone-marketplace-from-anywhere-with-wp7-marketplace-enabler Just install the Zune software, run the utility and follow the simple instrutions. You will be able to download free apps and/or buy paid apps from any local marketplace in no time! So go and enjoy your new Windows Phone to the fullest already!

Monster Up – First review quotes are in – update

Posted by karios on January 07, 2011
Development, Games, Windows Phone / No Comments

Update – We are in the top 100 paid games (of ALL categories) in 8 markets: Germany (55), Mexico (63), France (66), Great Britain (76), US (84), Switzerland (84), Italy (93), Austria (94)

Just 3 days after launch, MonsterUp is soaring high on many of the marketplaces, and we couldn’t be happier. For example, on the Action Games category of the Swiss Market, Monster Up is on number 20 13 while on ALL paid apps (not just games) in Germany it is on place 226 (out of more than 4000). At this point, we would like to share with you some of the kind words people have told us, through reviews on the marketplace and through emails:

Best jumper I have seen yet :-P” – user rjTheShark on the US marketplace (10/10)
Best jumping platform game in the marketplace! The music, the art, the controls are just perfect!!! (…) this game is not far from being better than doodle jump!! ” – user BisshMal on the US marketplace (8/10)
Most entertaining” – user sebascorral on the Spanish marketplace (8/10)
Best bounce a thing up platform game on here. Nice graphics, great presentation. More thought gone into this than most other clones.” – user SuperDingleberg on the GB marketplace (10/10)
this is the best platform jumping game i’ve played and is way better that doodle jump, birdy bounce, omni jump…” – user dlmg11 on the US marketplace (10/10)

It totally destroys DoodleJump (is that what it’s called?) on iPhone; so good work” – James from the UK

More info on ratings here and reviews here.

Overall, the game is rated at 8.4/10 8.7/10 on all markets right now, so we would like to thank everyone for their support and we promise to keep you entertained with future updates, additional free stuff, monsters, themes, online scoreboards etc to thank you with more than words.

Until then, get those little Monsters even higher than before!

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